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2020 Vol.13, Issue 3 Preview Page

Original Article

A Study on Importance Level & Present Level Analysis of ISO Auditor’ Competency Factors

ISO 심사원 역량요소의 중요도와 보유도 분석에 관한 연구

Ki Hoon Cho1
,
Seoung Weon Yang2*
,
Dong Won Lee3
조 기훈1
,
양 승원2*
,
이 동원3
1The Doctor’s Course, Dept. of Business Disaster Safety Management, Woosuk Univ.
2Professor, Dept. of Business Disaster Safety Management, Woosuk Univ.
3The Doctor’s Course, Dept. of Business Disaster Safety Management, Woosuk Univ.
1우석대학교 기업재난안전관리학과 박사과정
2우석대학교 기업재난안전관리학과 교수
3우석대학교 기업재난안전관리학과 박사과정
*Corresponding Author
30 September 2020. pp. 29-43
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Abstract

The purpose of this study was to identify the priority of the ISO auditors’ specialized knowledge and job skills required to perform their duties, along with their personal characteristics, in order to enhance field-based auditing capability. For achieving the objectives of the study, the questionnaire consisted of a total of 50 competency factors, adding personal characteristics area to the ISO 19011-based specialized knowledge and job skills areas and the survey was conducted on the currently active ISO auditors with a five-point recert scale. Based on the results of the survey, the importance and present of ISO auditors in 3 competency areas were verified statistically significant difference through a t-test. The top priority and next priority competency factors for the overall competency and each competency areas were obtained through the Borich coefficient and the Locus for Focus Model. Considering the top priority competency factors in each competency areas identified from the study results, it can help develop related auditing curriculum. for improving the auditors’ competency, and furthermore, it is expected to help strengthen ISO management system including quality, health & safety, environment and business continuity for companies.

Keywords
ISO Auditor
Auditing competency
Priority
Factor

본 연구는 ISO 심사원이 현장중심의 심사역량 제고를 위해서 개인적 특성과 함께 직무를 수행하기 위해 필요한 전문지식 및 전문기술 역량의 우선순위를 규명하는 데에 목적을 두었다. 연구의 목적을 달성하기 위해, 심사원이 필요로 하는 심사역량을 ISO 19011 기반의 전문지식영역, 직무기술영역에 개인적 특성 영역을 더하여 총 50개의 역량요소로 설문지를 구성하였고, 현재 활동 중인 ISO심사원을 대상으로, 리커트 5점 척도를 통해 설문조사를 실시하였다. 설문조사 결과를 바탕으로, ISO 심사원의 역량영역별 중요도와 보유도를 대응표본 t검정을 통해 통계적으로 유의한 차이를 확인하였고, 전체역량과 각 역량영역별 최우선 순위와 차기우선 순위의 역량요소를 Borich 계수와 Locus for Focus Model을 통해 도출하였다. 본 연구결과로 확인된 각 역량영역별 최우선순위의 역량요소들을 고려하여, 심사원의 심사역량 개선을 위해 관련 교육과정 등을 개발하는데 도움을 줄 수 있고, 나아가 기업의 품질, 환경, 안전보건, 사업연속성 등 ISO 경영시스템의 강화에 도움을 줄 것으로 기대한다.

키워드
ISO 심사원
심사역량
우선순위
구성요소
References
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Korean References Translated from the English

1
서재영, 박수정, 박상완, 나민주 (2016). 지방교육행정공무원의 역량 요구 분석: 중요도-수행도 분석을 중심으로. 교육행정학연구. 34(3): 159-180.
2
전성훈 (2015). 고등학교 교사의 교사경력에 따른 교수역량과 요구도 분석. 경북대학교 석사학위논문.
3
조대연 (2009). 교사 발달단계별 직무역량 요구분석: 서울초등교사를 대상으로. 한국교원교육연구. 26(2): 365-385.
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4
황영희, 박선정 (2016). 직업기초능력에 대한 간호대학생의 교육요구도 분석. 한국산학기술학회. 17(11): 595-603.
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Information
  • Publisher :Korean Society of Disaster and Security
  • Publisher(Ko) :한국방재안전학회
  • Journal Title :Journal of Korean Society of Disaster and Security
  • Journal Title(Ko) :한국방재안전학회 논문집
  • Volume : 13
  • No :3
  • Pages :29-43
  • Received Date : 2020-07-29
  • Revised Date : 2020-08-10
  • Accepted Date : 2020-08-28
  • DOI :https://doi.org/10.21729/ksds.2020.13.3.29
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